Tip Sheet How to use less data on your smartphone Smartphones can chew through your data allowance without you realising it. This can be from data-hungry apps that are left open, or simply due to default settings on you

Source URL: www.accan.org.au

• Instant messaging clients
• Android software
• Cross-platform software
• Multi-touch
• IOS
• IMessage
• WhatsApp
• Skype
• Android
• Software
• Computing
• Smartphones

Tip Sheet Ways to save on your home phone bill Do you hardly use your home phone line? Or are you looking for ways to save money on call costs? If you answered yes to either of these questions, read on! But please note

Source URL: www.accan.org.au

• Technology
• Broadband
• Videotelephony
• IiNet
• VoIP phone
• Naked DSL
• Gigaset Communications
• Communication software
• Mobile dialer
• Voice over IP
• Electronics
• Electronic engineering

Small Business Tip Sheet Preparing your organisation’s Business Continuity Plan What is a ‘Business Continuity Plan’ (BCP)? It is a fact of life that emergencies will happen, and computer and communications system

Source URL: accan.org.au

• Collaboration
• Digital media
• Internet
• Fax
• Technology
• Anticipatory thinking
• Business continuity planning

Tip Sheet 6 – The Geriatric Depression Scale (GDS)-15 What is the GDS: The Geriatric Depression Scale (GDS) (15 point version) is a depression assessment tool specifically designed for older people. This short form

Source URL: www.health.vic.gov.au

• Emotion
• Geriatrics
• Geriatric psychiatry
• Abnormal psychology
• Geriatric Depression Scale
• Cognitive disorders
• Geriatric depression
• Dementia
• Major depressive disorder
• Psychiatry
• Medicine
• Mood disorders

cultural competence in governance This tip sheet covers one of seven domains used to measure cultural competence. Each domain includes a set of indicators of good practice. How to embed cultural competence within your o

Source URL: www.ceh.org.au

• Cultural studies
• Cultural competence
• Evaluation

Tip Sheet Poor mobile reception: what can you do? From time to time most of us will have a call drop out, delayed texts or slow internet on our mobile phone. But, if you regularly have mobile reception problems, then yo

Source URL: www.accan.org.au

• Mobile telecommunications
• Videotelephony
• Consumer complaint
• Customer experience management
• Mobile phone
• T-Mobile
• Technology
• Electronic engineering
• Marketing

speaking with clients who have low English proficiency This tip sheet can help you communicate in English with clients whose own English language skills may be limited. Key questions before you start

Source URL: www.ceh.org.au

• Ethology
• Question
• Behavior
• Mind
• Social psychology
• Meta-model
• Communication
• Human communication
• Language interpretation

conducting focus groups with CALD communities This tip sheet will help you plan and facilitate a focus group with participants from culturally and linguistically diverse (CALD) backgrounds. What are focus groups used fo

Source URL: www.ceh.org.au

• Focus group
• Interpreter
• Science
• Business
• Sociology
• Qualitative research
• Market research
• Language interpretation

VANZ Information Sheet 31 Supplementary War Service Gratuities War Service Gratuities World War 2 In 1945 the government of the day introduced War Service Gratuity as a gift from the government to servicemen and women i

Source URL: www.veteransaffairs.mil.nz

• Socioeconomics
• Tip
• Gastronomy
• Income
• Service industries

Tip Sheet Problem with customer service? Not all providers are equal when it comes to customer service, but all of them are required to do a few things:

Source URL: www.accan.org.au